GENERAL WARRANTY

Unless otherwise stated on a specific product page, all items sold on RTRVehicles.com will be covered by a limited warranty ensuring the product is free from material defects in workmanship or materials, under normal use and conditions, for a period of 30 days from the original purchase date to the original purchaser. RTRVehicles.com makes no other warranties, of any kind whatsoever, whether expressed, implied, oral, or written.

RTR New Vehicles Warranty

RTR Vehicles matches the Ford factory warranty for all dealer or build center installed vehicle packages. Vehicles must be registered in our system to be eligible for warranty claims. To register a vehicle the dealer must provide RTR with the make, model, vin, RTR serial number (if applicable), mileage, and date of kit installation. 

All warranty claims must be filed through our Warranty Claim Form here.

Extended warranties are not available at this time.

RTR Vehicles Licensed Item Exceptions

Electrical - Limited 2 year warranty from original purchase date

Suspension - Limited 1 year warranty from original purchase date

Wheels - 1 year finish / limited lifetime structural warranty from original purchase date

Non - RTR Vehicles Licensed Items

Warranty is the responsibility of the Manufacturer.  Please contact the manufacturer directly to process your return. The manufacturer will have sole determination of the outcome of the claim. As a courtesy to our customers, RTR Vehicles will be happy to try to facilitate a thorough review of the claim, but we have no final say in the decision made by the manufacturer (i.e. approvals, denials, fees, etc.).

RTR Vehicles is not responsible for any labor costs which occur as the result of the installation of wrong or defective parts.